Automating Report Printing from a Global Reflex

Prerequisites

Before enabling automated printing via a Global Reflex in GuardPoint10, ensure the following:

1. Your GuardPoint10 system must include the Advanced Global Reflex module.
   This module is required to access Reports Actions within a reflex.

2. GuardPoint10 does not have direct access to the Windows print manager.
   This limitation prevents it from sending documents directly to a printer.

3. Reports in GuardPoint10 are built using Telerik Reporting, which does not currently offer a built-in method to auto-print reports through the reflex system.

Alternative Solution: Email-to-Print Functionality

A practical workaround is to use printers that support email-to-print. This method allows the Global Reflex to email the generated report to a specific printer email address, which then prints the document automatically.

Supported Printer Brands and Features

HP (HP ePrint)

• Assigns a unique email address to the printer via HP Smart or HP Connected.

• Supports PDF, Office documents, and image files.

• Includes access control to limit accepted senders.

Epson (Epson Email Print)

• Each printer is given a unique email address.

• Compatible with PDF, Word, Excel, and image formats.

• Sender authorization options are available for security.

Canon

• Some models support email-based printing via Canon’s cloud services.

• Requires registration and configuration through Canon’s platform.

• Google Cloud Print is no longer supported.

Brother (iPrint&Scan or Web Connect)

• Email attachments can be printed automatically.

• Requires setup through Brother’s cloud services.

Xerox (Workplace Cloud)

• Offers email-to-print with secure print release options.

• Ideal for business environments needing control over print jobs.

Ricoh (Smart Integration)

• Enables email printing through Ricoh’s Smart Integration service.

• Requires configuration and may involve a subscription.

Example Workflow in GuardPoint10

• Configure your SMTP Mail Server
  Go to Setup → Options → Email Settings and configure your SMTP mail server. This ensures GuardPoint10 can send emails through the reflex system.

• 

• Create a Global Reflex
  Design a Global Reflex that generates a report when triggered by an event (e.g., door forced open, fire alarm, etc.).

• 

• Add an Email Action
  Within the reflex, include an Email Action that sends the report as an attachment.

• Set the Printer’s Email Address
  In the email action, enter the email address assigned to your compatible printer (e.g., HP ePrint address).

• Test and Validate
  Trigger the reflex to verify the report is generated, emailed, and successfully printed by the printer.

• 

Conclusion

While GuardPoint10 doesn’t support direct printing from a Global Reflex, email-to-print is a reliable alternative that works well with many modern printers. This method can be used to automatically print reports such as fire muster lists, visitor logs, or incident summaries without manual intervention.

Quick Guide: Setting Up Epson Email Print

What is Epson Email Print?

Epson Email Print allows you to send documents to your printer from anywhere by emailing them to a unique printer email address.

Step 1: Connect Your Printer to the Internet

1. On the printer’s control panel, go to Home > Settings > Network Settings.

2. Choose Wi-Fi Setup Wizard or Wired LAN depending on your connection type.

3. Follow the on-screen steps to connect to your network.

Step 2: Register with Epson Connect

1. Visit https://www.epsonconnect.com

2. Download and install the Epson Connect Printer Setup Utility on your PC or Mac.

3. Launch the setup utility and agree to the license agreement.

4. Select your printer from the list and click Next.

5. Choose Printer Registration > Next.

6. When prompted, click OK to accept the terms.

Step 3: Create or Sign in to an Epson Connect Account

• If you're new: Create a new Epson Connect account

• If you already have one: Log in and add the printer

You’ll receive a unique email address for your printer (e.g., yourprinter@epsonconnect.com).

Step 4: Start Printing via Email

• Simply email a supported file (PDF, JPG, DOC, etc.) to your printer's email address.

• The printer will automatically print the attached document.